Shipping policy

At JAZZO, we’re committed to delivering your orders quickly, safely, and with care. Please review our shipping policy below for details on processing, shipping methods, costs, and delivery times.

1. Order Processing

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • You will receive a confirmation email with your order details once your purchase is complete.

  • Once shipped, you’ll receive a tracking number to follow your package.

  • Please note: During high-demand periods (sales, holidays, promotions), processing may take slightly longer.

2. Shipping Rates & Delivery Estimates

We ship both domestically and internationally. Shipping charges for your order will be calculated and displayed at checkout.

Estimated Delivery Times:

  • Domestic (within [your country]): 3–7 business days

  • International: 7–21 business days (depending on destination & customs clearance)

Delivery times are estimates and may vary due to courier delays, customs inspections, or unforeseen events.

4. Customs, Duties & Taxes

  • For international orders, JAZZO is not responsible for any customs duties, import taxes, or additional fees that may apply once the shipment reaches your country.

  • These charges are the customer’s responsibility. Please check with your local customs office for more details before placing your order.

5. Shipping Restrictions

  • We currently ship worldwide, except to regions restricted by carriers or international sanctions.

  • If we cannot ship to your location, we will notify you and issue a full refund.

6. Lost, Stolen, or Damaged Packages

  • Once your order has been handed over to the carrier, JAZZO is not liable for lost, stolen, or delayed packages.

  • If your order arrives damaged, please contact us within 48 hours of delivery at [your support email] with photos, and we’ll assist you with a replacement or solution.

  • For lost packages, we recommend contacting the courier directly using your tracking number.

7. Address Accuracy

  • Please ensure your shipping details are accurate at checkout.

  • JAZZO is not responsible for delays or lost packages due to incorrect or incomplete addresses.

8. Tracking Your Order

Once your order ships, you’ll receive an email or SMS notification with a tracking number so you can follow your package in real time.

9. Contact Us

For any shipping-related questions, please reach out to us at:
📧 thejazzostore@gmail.com
📞 +91 9930326366

✨ At JAZZO, we aim to make your shopping experience smooth, reliable, and stylish—just like our products.